Privacy Policy

Welcome to Majoon Store (accessible via majoon.pk). We are committed to maintaining the highest levels of digital security and strict personal confidentiality for our visitors and clients. Because our store specializes in intimate wellness remedies, we enforce a strict privacy protocol to protect your records.

1. Information We Collect

When you purchase an item or fill out a form on our store, we collect necessary operational transactional data, including:

• Your Name, explicit Shipping Address, and Mobile Phone Number (required by courier networks like TCS and Leopards for Cash on Delivery processing).
• Your Email Address (for processing instant digital order status notifications and support inquiries).
• Any specific textual information you choose to provide through our Contact portal.

2. How We Use Your Information

Your details are processed strictly to fulfill transactions and provide streamlined customer care. We use your data to:

• Securely package, route, and deliver your orders via local courier systems.
• Respond directly to support requests, product inquiries, or refund validations.
• Comply with legitimate local e-commerce regulations within Pakistan.

3. Absolute Confidentiality Guidelines

No Commercial Exploitation: We never sell, trade, lease, or rent customer personal information databases to external marketing companies or third-party brokers.

Logistics Protection: Your shipping details are shared only with authorized courier systems strictly to fulfill delivery. Courier partners are explicitly instructed to handle shipments with privacy-first awareness.

4. Safe and Private Storage Systems

Your personal records are stored safely behind encrypted firewall barriers on our web servers. We strictly restrict physical and digital access to customer databases, ensuring that only authorized fulfillment staff ever handle your tracking details.

5. Data Removal Rights

You retain the permanent right to check, modify, or completely wipe your personal customer records from our system at any point. To request immediate database removal, simply email our compliance team at support@majoon.pk.